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16BAppendix A: Troubleshooting
130 TruVision DVR 60 User Manual
Failure Possible reasons and actions to take
Why is there no video recorded
after setting the motion detection?
If there is no recorded video after setting up for motion detection:
1. Check that the recording schedule is setup correctly. See “Defining
a record
ing schedule” on page 81.
2. Check that the motion detection area is configured correctly See
“Motion detection” on page 87.
3.
Check that camera channels are being triggered for motion
detection. See “Motion detection” on page 87.
Why does the DVR not detect the
USB export device for exporting
recorded files?
The DVR and USB device may not compatible. Check that the USB
drive is formatted FAT32.
The DVR is in live mode but the
main menu does not appear. The
DVR does not respond to the
mouse, front panel, remote or
keypad.
Your DVR may be in auxiliary mode. This occurs when the A/B monitor
button has been pressed on the front panel. To return to the previous
mode of operation, press the A/B monitor button again.
- TruVision DVR 60 User 1
- www.interlogix.com 2
- Content 3
- Chapter 1 7
- Product introduction 7
- Features 8
- Chapter 2 11
- Installation 11
- HDD capacity 12
- IP cameras supported 13
- PTZ dome camera set up 14
- 1BChapter 2: Installation 15
- 1. Protocol DIP switches 15
- 3. Camera ID DIP switches 15
- Wiring the keypad 18
- RS-485 ports 20
- RS-232 port 21
- Monitor connections 21
- Loop through 21
- Audio inputs and output 21
- Brackets 22
- 1BChapter 2: Installation 24
- Chapter 3 25
- Getting started 25
- 2BChapter 3: Getting started 26
- Chapter 4 29
- Operating instructions 29
- Figure 9: Front panel 30
- Using the mouse 31
- Using the IR remote control 32
- Figure 10: IR remote control 33
- Main menu overview 35
- Using the virtual keyboard 36
- Exiting the main menu 37
- Chapter 5 39
- Live mode 39
- Switching monitors 40
- 4BChapter 5: Live mode 41
- Viewing in full screen 42
- Viewing in multiscreen 42
- Cameo shortcuts 43
- Item Name Description 44
- Chapter 6 45
- Configuring the live mode 45
- DVR name and address 46
- Configuring time and date 47
- Configuring display options 48
- Figure 19: Layout screen 49
- Sequencing cameras 50
- Chapter 7 53
- Controlling a PTZ dome 53
- Assigning PTZ protocols 54
- Accessing PTZ mode 55
- Setting a preset position 56
- Setting a preset tour 57
- Setting a shadow tour 58
- Calling up a preset position 59
- Calling up a preset tour 60
- Calling up a shadow tour 60
- Chapter 8 61
- Playing back a recording 61
- The playback control panel 62
- Playing back recorded video 62
- Search results 63
- Figure 29: View log screen 67
- Playing back frame-by-frame 68
- Exiting playback mode 69
- Chapter 9 71
- Archiving recorded files 71
- USB hubs 72
- Archiving video clips 74
- Managing backup devices 74
- Chapter 10 77
- Using the Web browser 77
- Accessing the Web browser 78
- Web browser overview 78
- Local configuration 80
- Remote configuration 80
- Searching for event logs 83
- Live dual streaming 83
- Figure 34: PTZ controls 84
- Chapter 11 85
- Configuring recording 85
- Protecting recorded files 89
- Setting the HDD to read-only 90
- Chapter 12 93
- Configuring alarm settings 93
- Setting up motion detection 95
- Setting up external alarms 98
- Detecting video loss 102
- Detecting video tampering 103
- Chapter 13 105
- Configuring network 105
- Configuring the DDNS 106
- Configuring an NTP server 107
- Configuring multicast 108
- Configuring e-mail settings 109
- Chapter 14 111
- Camera management 111
- Configuring IP cameras 113
- Configuring the OSD settings 114
- Setting up privacy masking 115
- - Or 117
- Chapter 15 119
- HDD management 119
- Setting the HDD status 120
- Checking HDD status 122
- Configuring HDD alarms 123
- Chapter 16 125
- Configuring the DVR 125
- Adding a new user 126
- Legend: 129
- X = Fixed setting 129
- = Setting can be modified 129
- Deleting a user 130
- Updating system firmware 131
- Restoring default settings 133
- Viewing system information 133
- Viewing system logs 133
- Exporting log files 134
- Appendix A 135
- Troubleshooting 135
- Appendix B 137
- Specifications 137
- Appendix C 141
- PTZ protocols 141
- 18BAppendix C: PTZ protocols 142
- Appendix D 143
- TVK-505U keypad 143
- Appendix E 145
- KTD-405 keypad 145
- TVR 60 and keypad functions 147
- Operating the keypad 148
- 20BAppendix E: PTZ protocols 150
- Controlling a camera 152
- Appendix F 155
- Camera matrix 155
- 21BAppendix F: PTZ protocols 156
- Appendix G 159
- Glossary 159
- Term Definition 160
- Index 163
- Menu map 164
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